Industrial Relations Department

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Any RMT member that has ever used the union's freephone helpline will have spoken to a member of Industrial Relations department based at Unity House in London.

get in touch: (helpline) 0800 376 3706

Email: info@rmt.org.uk

'IR', as it is commonly known, represents the hub of the union, dealing with issues that affect members on a day-to-day basis.

This frontline department will deal with anything to do with a member's terms and conditions and will give advice on a multitude of issues.

The Department has also taken responsibility for the Adviceline and gives advice on non-work related matters. This is not a legal helpline but the department can give advice on many issues. Where this is not possible, for example where financial advice or family law (including divorce) advice is requested, then they can point you in the direction of Solicitors or professional advisers approved by the Union.

When it comes to work related matters the department can assist with issues such as  rosters, rates of pay, leave, disciplinary matters, the difficulties around PT&R (Promotion, Transfer and Redundancies), severance and ill-health severance (an area management are using more and more to get rid of staff).

In short, anything that is work-related, this department will deal with.

IR also co-ordinates all pay claims and conduct and count all referendums. It conducts all industrial action ballots up to the despatch and counting of ballot papers, which is undertaken by an independent scrutineer, the Electoral Reform Society (ERS).

Helpline

The RMT helpline is staffed entirely by the Industrial Relations department and is open 8am to 6pm Monday to Friday and 9.30am to 4pm on Saturday.

A majority of the questions to the helpline are on work matters and are dealt with by the industrial relations officer who answers the phone.

However, where necessary they will pass a member on to the relevant department to deal with questions relating to membership contributions, financial matters, etc.

Adviceline

This is also staffed entirely by the Industrial Relations department and is also open 8am to 6pm Monday to Friday and 9.30am to 4pm on Saturday. The person who takes your call will take down details of your problem or question and phone you back at a convenient time with the necessary advice.

The staff profiles below will help members put names to faces and give you an idea of who you are speaking to when you contact the helpline.

This is for guidance only as any member of the Industrial Relations Department is more than willing to assist any member irrespective of their grade or company. RMT members can contact the helpline on 0800 376 3706 or info@rmt.org.uk.


Staff

Kevin Carey
Head of Industrial Relations

Kevin is the manager of the department and the helpline. He has worked for RMT for 41 years and has been with the union throughout all the upheavals the transport sector has seen including privatisation and re-structuring.

Having worked at the union for such a long period of time, he can draw on a wealth of experience to assist members and colleagues in his department with strategies and arguments.

Alex Reid
Deputy Head of Industrial Relations

Alex's has worked for the RMT for 11 years. As Kevin’s Deputy he assists daily in running the department.

His main area is Network Rail Engineering and Infrastructure matters and all other Engineering, Infrastructure, S&T and Workshop matters. Alex has a good knowledge of the complicated terms and conditions that exist within this group of grades. Alex, James M and Miriam work closely because of the Network Rail Connection.

Miriam Khamis
Industrial Relations Officer

Miriam’s main area is Network Rail Engineering and Infrastructure matters and all other Engineering, Infrastructure, S&T and Workshop matters. She works closely with Alex and James M because of the Network Rail connection

James Murza
Senior Industrial Relations Officer

As the Senior Industrial Relations officer James, with 11 years’ service steps in to the breach whenever Kevin or Alex is away.

At present James main area of expertise is Network Rail Operations (Signallers) He works closely with Alex and Miriam because of the Network Rail connection. He also mentors new staff and assists in their training.

Julia Mansbridge
Industrial Relations Officer

Julia heads up the desks that deal with Train Operating Companies, Rail Freight and all ancillary rail employees. Julia's main area is the Train Operating Companies - a minefield of different terms and conditions.

James Rolles
Industrial Relations Officer

James works with Julia on the desk that deals with Train Operating Companies, Rail Freight and all ancillary rail employees. James has special responsibility for DB Schenker.

Louise Marshall
Industrial Relations Officer

Louise’s area of expertise is Docks and Shipping. Louise works directly with the Shipping Officer Steve Todd. Because legislation is different for our seafaring members and they are away at sea for extended periods of time it can be extremely difficult to service these members. Louise also deals with pay.

Pauline Akrill
Industrial Relations Officer

Pauline also works on Docks and Shipping. However her main area of expertise is pay. Pauline, who works closely with Louise, ensures that all offers are placed before the General Grades Committee. Pauline also conducts the referendums on pay and gives the members details of pay settlements.

vacant
Industrial Relations Officer

vacant has responsibility for London Underground, Docklands Light Railway, Light Rapid Transit Systems Road Freight and Buses. vacant deals with all the underground issues including the infrastructure companies.