Stop the cuts to London Overground ticket offices

Stop the cuts to London Overground ticket offices

London Overground is planning to cut ticket office hours at 45 stations.

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In 2018, London Overground, which is owned by the German State Railway, proposed to close 51 ticket offices across the network.

London Overground claimed that this would improve the service. However, the RMT firmly believed the closures would be detrimental to passengers, risking station safety, security and accessibility and impeding the range of tickets and services available.

There was an overwhelming response to the RMT’s campaign from passengers, with over 6000 people opposing the closures. This led to the Mayor to announce in April 2019, that the ticket offices would remain open.

HOWEVER, London Overground is instead planning to cut ticket office hours at 45 stations across the network. In many cases the ticket offices will be open just 2.5 hours in the morning Monday – Friday. Many ticket offices are facing cuts of over 80% compared to their current hours.

London Overground also plans to permanently close the ticket offices at three stations – Brondesbury, White Hart Lane and West Hampstead.

In addition to the three proposed closures, the following ticket offices are facing cuts to hours: Acton Central, Anerley, Brondesbury Park, Bruce Grove, Bush Hill Park, Caledonian Road & Barnsbury, Camden Road, Canonbury, Carpenders Park, Clapton, Dalston Junction, Dalston Kingsland, Finchley Road & Frognal, Gospel Oak, Hackney Central, Hackney Downs, Hackney Wick, Haggerston, Hampstead Heath, Hatch End, Headstone Lane, Homerton, Honor Oak Park, Hoxton, Imperial Wharf, Kensal Rise, Kensington Olympia, Kentish Town West, Kilburn High Road, Penge West, Rectory Road, Rotherhithe, Shadwell, Shepherd's Bush, Shoreditch High Street, Silver Street, South Acton, South Hampstead, Southbury, St James Street, Stoke Newington, Turkey Street, Wapping, Watford High Street, Wood Street.

To receive postcards and leaflets to hand to passengers on the day of action, please email Sophie Ward (s.ward@rmt.org.uk) with the name and address to send the materials to and the station name and times when you will be leafleting.

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