17 December 2021
RMT Press Office:
RMT to take its fight against LNER ticket office cuts to London King’s Cross with demo on Tuesday 21st Dec, 8am.
Rail Union RMT is continuing its campaign against proposed cuts to LNER ticket office hours next week, with a demonstration outside London King’s Cross station on Tuesday 21stDecember, from 0800 – 0930am. This demo follows successful action at affected stations across the North East.
London King’s Cross is one of 13 stations where rail operator LNER is proposing to slash ticket office opening hours. At King’s Cross, LNER plans to reduce ticket office hours by a massive 30 hours a week. The plans would mean that the ticket office would open later in the morning and close more than three hours earlier most nights.
RMT believes these proposed cuts are the steps on the road to complete closure of all ticket offices on the railway and will make the network less safe, secure and accessible for passengers and is calling on the Government, which owns LNER, to reverse these short-sighted and damaging proposals.
General Secretary Mick Lynch said:
“It is frankly unfathomable that LNER is planning to slash ticket office hours at one of the UK’s key transport hubs.
It is clear this is an attempt to cynically exploit the Covid crisis and force passengers away from the expertise of the ticket office and we believe that the LNER’s ticket office cuts program is the first step on the way to closing all railway ticket offices.
This flies in the face of what passengers want. In fact, research by the Government’s own watchdog has found that passengers want to see more, not less staff.
Rather than attacking ticket offices, the Government, which owns LNER, should be investing in creating a sustainable, accessible and reliable rail network which works for passengers. RMT is therefore calling on the Government to step in and withdraw these damaging proposals.”