Our Ref: BR1/9/11

10th April 2019

Dear Colleague,


I am writing in relation to the above matter and further to the company’s corrosive and unnecessary proposals. There is no doubt that these proposals represent a clear detriment to you and your colleagues and creates a significant hardship to some of the hardest working members in the industry. These plans are nothing but shameful, harmful and shows ISS has no compassion or consideration for their employees.

As you are aware, the proposals put forward by ISS will see a change to your current Terms and Conditions, with the company planning to increase the number of days you work in hand from the current 7 days, to 11 days. This would mean that what should be paid as wages will be paid as a loan and then clawed back by ISS. As previously mentioned, these proposals will also see an impact on your other finances, such as an impact to Universal Credit Welfare Payments. The company have given no consideration to the effect it will have on you and your colleagues, especially as there has not been sufficient time to change outgoing direct debit payments, which could result in additional financial charges.

Therefore, I have informed the company that we are now in dispute over these issues and that the union will do everything possible to defend its members. Our Lead Officer is currently meeting the company and a number of meetings are arranged. The union will do everything to ensure these unnecessary plans do not go ahead.

The National Executive Committee has considered this matter and has instructed me to seek a legal opinion on whether the company’s actions constitutes to the unlawful deduction of wages. Furthermore, the NEC has asked that a ballot matrix is prepared and that members details are updated to ensure a swift ballot should we need to defend our position industrially. Therefore, I urge you all to ensure your details are correct. If your job title, address or workplace has recently changed, please contact the RMT Freephone Helpline number on 0800 376 3706, the RMT switchboard on 0207 387 4771 and ask to speak to the Industrial Relations Department or e-mail Additionally, if you are aware of a colleague who has recently changed job, address or workplace ask them to contact us on one of the above numbers.

I trust this keeps you fully advised and I will inform you of any further developments on this issue when they arise.


Yours sincerely

Mick Cash
General Secretary