Rates of Pay and Conditions of Service 2019 – Windermere Lake Cruises


Our Ref: SH/0001/WLC

8th February 2019



Dear Colleagues


Rates of Pay and Conditions of Service 2019 – Windermere Lake Cruises


In line with union policy, a pay claim for an increase in pay and improved terms and conditions was submitted to the company. The Regional Organiser has met with them and the following offer has been tabled:-

  •A 3.75% increase to all employees aged 18 years or over and a 3.75% increase to employees aged 16 or 17 years. The exceptions to this are grades Hirer 3, General Assistant 5 and Crew 2, where the increase will be £0.40 per hour. The Company will also increase Charter Rate payments to £4.65 per hour for Skippers and £3.10 per hour for Crew. These rates are applicable from 1st February 2019.


The above increases are subject to the following conditions:


Rota for Steamer Crew – November to April

  •Management will request volunteers to sail, those who do so will receive either the enhanced rate (where their weekly working hours exceed 39), or have the option to take time back during the following week (Mon-Fri). However, when volunteers are not forthcoming, for example due to sickness, holiday or for any other reason, then management will use a rota system to fill the sailing positions. The rota system would be shared out equally amongst those qualified and employed within the Lakeside establishment.


Launches Flexible Working

  •Management will request volunteers to sail during the evening and those who volunteer are added to a rota. This system will not change; however the current policy is that launches have “flexible working times between 9am and 7pm”. This will be extended to 8pm.


Changes to the Steamer Rota

  •Currently, during April, May, September and October the Steamer crew work the following shift patter – 4 days on, 1 day off, 4 days on, 1 day off, 4 days on, 2 days off (4 x 1, 4 x 1, 4 x 2). During June, July and August the Steamer crew work 4 x 2, 4 x 2, 4 x 2. Management will introduce the 4 x 2, 4 x 2, 4 x 2 system in September rather than 4 x 1, 4 x 1, 4 x 1 currently being used.


New Vessel (Swift)

  •When the new vessel enters service (envisaged to be in Spring 2020) it will be operated under the terms and conditions that apply to the launch division at Windermere Lake Cruises Ltd. Specifically, but not exclusively, this means that the vessel may be operated by a single boat master with the level of crewing and breaks to comply with MCA regulations. The vessel may be operated at weekends throughout the year as part of the normal working week.


Discussions regarding the current Skipper 1 grade and MV’s Swan and Teal will take place during next year’s pay negotiations and be linked to a review of manning levels following consultation with the MCA. Equality and mental health issues will be discussed at local level in due course.


After careful consideration, the union’s National Executive Committee has instructed me to inform the company of our acceptance of the offer. This instruction has been carried out and I have requested that the increase and any back monies are paid at the earliest opportunity.


Yours sincerely


Mick Cash

General Secretary        


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