Our Ref: BR2/0001/MTR
5th May 2020
RATES OF PAY AND CONDITIONS OF SERVICE 2020 – MTR ELIZABETH LINE (CUSTOMER EXPERIENCE AND CUSTOMER EXPERIENCE SALES GRADE)
In line with union policy, a pay claim for a substantial increase in pay and improved terms and conditions was submitted to the company. The Regional Organiser has met with with the company and the following offer has been tabled:
Pay offer for 2020 and 2021 (expires end of March 2022).
· 1st April 2020: February RPI (Note – Figure published as 2.5%) + 0.5% (or 2%, whichever is greater).
· 1st April 2021: February RPI +0.5% (or 2%, whichever is greater).
· Increased paid Maternity leave from 12 to 39 weeks at basic full pay. (Weeks 40-52 at zero pay)
· Increased paid Paternity leave from 2 to 3 weeks at basic full pay.
· Introduction of 2 Equality Representatives to be appointed by RMT following a nomination process. These Representatives will work as part of a joint committee forum with the Company to further our vision to be a diverse, inclusive and industry-leading railway.
· Guaranteed minimum increase of £1,000 for colleagues earning £22,280 (approximately 4.5% increase) or less, inclusive of the RPI increase.
· With effect from December 2020, an enhancement to work Sundays of x1.25 for those on new Terms and Conditions.
This proposal is offered by the company on the basis of our acceptance of the two Collective Agreements outlined below which have been agreed by your Stations Functional Council Representatives.
“Employees will be required to attend all non-emergency medical appointments (including but not limited to GP, Dental, Clinic and Hospital appointments) in their own time. This agreement does not apply to company related medical appointments. Where possible, colleagues should arrange medical appointments for non-working days. If this is not possible, MTR Elizabeth line will support colleagues to swap shifts, Book Annual Leave or grant unpaid leave to attend. Such requests for assistance must be made within a reasonable timeframe so as not to compromise the requirements of the service provision.
Where colleagues have or in the future develop an underlying condition (or as defined by the Equality Act 2010) with agreed reasonable adjustments in place, these will be unaffected by this agreement. This agreement does not apply to those employees required to attend medical appointments during pregnancy and statutory provisions will apply in this regard. Should issues arise with respect of the understanding of “reasonable timeframes”, these will be referred to Customer Experience Functional Council.”
Use of Agency Workers
“Agency workers may be utilised in the Central Operating Section to cover roles that make up minimum numbers only in instances where MTR Elizabeth line colleagues have been given the opportunity for the work in the first instance (including rest day working, overtime and cross cover arrangements). There will be no disadvantage to MTR Elizabeth line employees by the use of agency workers.
During special events, agency workers may be utilised to help supplement staffing numbers in the Central Operating Section. Agency workers may also be used to cover vacanct positions until such time as permanent recruitment can be completed. MTR Elizabeth Line commits to maintaining a full complement of directly employed staff with this agreement a temporary means with which to support that objective.
In the event that agency workers are required to make up minimum numbers the relevant Customer Experience Functional Council representative will be notified in advance of their implementation. Under the terms of the notification, information should be provided as to the level of agency cover, duration and transparency of the engagement of directly employed staff to cover the duties. If the representative believes that agency workers should not be used in the specific circumstances then a discussion should take place between the representative and management in the first instance on the basis that an agreement will not be unreasonably withheld. Should this remain unresolved then the matter should be elevated via the machinery of negotiation. Establishment levels, special events and recruitment will be reviewed at each Customer Experience Functional Council full meeting.”
After long and careful consideration, the union’s National Executive Committee (NEC) has instructed me to hold a consultation so you and your colleagues so that you can have your say on this offer. In order to get a quick turnaround and bearing in mind the current coronavirus situation, we are running this consultation electronically on this occasion.
Having considered the views of your negotiating team the NEC is recommending that you vote ‘YES’ to accept the offer as we believe this is the best offer that can be achieved through negotiation in this current economic climate. Moreover this offer achieves tangible improvements to the terms and conditions of station staff particularly low paid members. The on-line consultation will close at 10:00 hours on Thursday 14th May 2020.
You will shortly receive an email from a company called “Election Runner” which will allow you to register your vote. Please follow the instructions and make sure you complete this by no later than 10:00 hours on Thursday 14th May 2020 when voting closes.
Note - Your Voter ID will be your RMT Membership number and your Voter Key is provided in the email from Election Runner.
If you know any of your colleagues who hasn’t received this email, or if you have any difficulties voting please contact the RMT Helpline on 0800 376 3706 or email@example.com
VOTE ‘YES’ TO ACCEPT THE OFFER