Our Ref: BR2/14/2

To all East Midlands Railway Members

1st September 2020

Dear Colleague


I write with regards to the above matter and to inform you that the On-Trains Functional Council has reached an agreement on the re-introduction of On-Train Revenue Duties with EMR. This follows a comprehensive number of task based risk assessments completed on the rolling stock with the narrowest aisle width and in conjunction with the On Train COVID Working Group members.

EMR has produced a Managers Q&A guide for On Train Revenue Duties which significantly advises that if a carriage is far busier that expected checks should not be undertaken in that area. If a customer only has cash, again it is at your discretion whether this is acceptable payment.

A ‘Reintroduction of revenue duties’ safe system of work/brief has been completed and will be shared by EMR prior to the reintroduction of full revenue duties.

Reviews of the Risk Management and Method of Work will take place on a regular basis by the On Train COVID Working Group to check these guidelines are fit for purpose. This is focusing on, but not limited it:

Any spike in confirmed COVID cases within the On Train function.
Revenue sales data
Feedback received from On Train Staff
Any proposed additional control measures
It should be noted that if; new significant risks are discovered, there is a spike in COVID cases or Government advice changes

Then revenue duties could be immediately suspended.

The matter has been considered by your union’s National Executive Committee who note the company’s proposed return to On-Train Revenue duties and that EMR has provided the RMT with a proposed set of principles to ensure appropriate controls are in place for a safe return to work.

Noting all relevant risk assessments have been carried out the NEC has instructed me to inform the company of our acceptance of their proposals to reintroduce revenue duties.

I trust this keeps you fully advised on the matter and I will, of course, update you on any further developments, as and when they arise.

Best wishes.

Mick Cash
General Secretary