Our Ref: BR2/14/2

23rd May 2019

Dear Colleague


I am deeply concerned over reports I have received from your representatives in relation to the introduction of new rolling stock on the lowlander services. The introduction of these new trains should be a positive move for both the union and the railway industry. However, this could not be further from the truth, with the situation now reaching breaking point. I have informed the company that it is being widely reported that stress and mental health issues are rife amongst members, as well as members having physical breakdowns and being left in tears at the end of their shift.

The situation is clearly not helped with insufficient staffing levels, insufficient training and management being unresponsive. I have informed the company that the morale of their employees has collapsed; with some unable to see how they are ever going to have a good work-life balance again.

This situation is deplorable and the response from SERCO has been inadequate, dismissive and has totally broken all industrial relations between our two organisations.

The National Executive Committee has considered this matter and is disappointed at the company’s clear lack of care for you and your colleagues. Accordingly, the union is now in dispute with the company and I shall be balloting you and your colleagues for strike action and action short of strike.

Therefore, to ensure a swift ballot, membership checks are currently underway. I urge you all to ensure your membership details are correct in preparation for the ballot. If your job title, address or workplace has recently changed, then please contact the RMT Freephone Helpline number on 0800 376 3706, the RMT switchboard on 0207 387 4771 or e-mail Additionally, if you know a colleague who has moved or changed jobs inform them to contact us on one of the above methods and we will be able to amend their details accordingly.

I trust this keeps you fully advised and I will inform you of any further developments on this issue when they arise.

Yours sincerely

Mick Cash
General Secretary