28 October 2023
RMT Press Office:
Ahead of the much anticipated reports on ticket office closures from London TravelWatch and Transport Focus next Tuesday, RMT general secretary Mick Lynch said:
"Around 750,000 passengers have responded to the consultation, making it the biggest ever response to a public consultation with 98% of passengers who have responded opposing the closures.
"We know that watchdogs, rail companies and government have had behind closed doors discussions in recent weeks.
"It would be a great betrayal of passengers if the response to such widespread opposition to the closures was a stitch up which still paves the way for ticket office closures and the loss potentially thousands of railway station jobs.
"The passenger watchdogs and ultimately the government must listen to rail passengers and abandon the ticket office closure programme, ensuring that there will be no cuts to our station staff who are so vital for passenger advice, accessibility and safety."
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