4 September 2023
RMT Press Office:
RAIL UNION RMT calls for plans to close all ticket offices in England to be abandoned today after transport watchdogs London TravelWatch and Transport Focus received over 680,000 responses to the proposals.
The consultation on train operator proposals has raised huge concerns around accessibility, safety and security, issues with ticket machines and the wholesale de-staffing of stations.
RMT general secretary Mick Lynch said that this unprecedented level of responses only reiterated the strength of feeling among the public against the dehumanisation of the rail network.
“We hope that the watchdogs will reflect on the huge opposition to this monumental act of social vandalism and defend a universal public service which should be available to all.
“The drive to close ticket offices in the name of profits is clearly a political decision of this out-of-touch Tory government and it must be stopped,” he said.
London TravelWatch and Transport Focus will publish the response to each train company’s proposal by October 31 and if they object the train company can refer its proposal to the Secretary of State for a final decision.