Threatened ticket offices used over 190 million times

Threatened ticket offices used over 190 million times

16 March 2016

RMT Press Office:

Threatened South East station ticket offices used over 190 million times by passengers.

New RMT research has revealed the plain stupidity of proposals to axe and
downgrade 84 rail station ticket offices across the Thameslink, Southern and
Great Northern franchise.


Using official figures from the Office of Rail Regulation the report by the union, which has been submitted to the passenger watchdog’s, Transport Focus and Passenger Focus, has found that last year the stations where the ticket offices are threatened were used in excess of an astonishing 190 million times by passengers. That represents an increase in passenger use of almost 5% on the previous year. (see attached list of station use, figures refer to millions).

The research has been produced as the union predicted thousands upon thousands of passengers had contacted the passenger watchdogs objecting to the ticket office carnage and on the day MPs debate the poor performance of GTR.

RMT General Secretary Mick Cash said;

"It is important that there is no let up in the fight to stop the planned ticket office carnage across the South East and this latest evidence just underlines the plain stupidity of Govia Thameslink's proposals.

"We know from the response on the stations to RMT's campaign that the travelling public recognise what is at stake in terms of quality of service from smashing up and ripping out these 84 ticket offices.

"The battle goes on and the public, political and industrial pressure can halt this profit-driven attack on its passengers by the hated and despised GTR franchise. "



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Tagged with: thameslink, great northern, southern rail, ticket offices, govia