ticket offices - 40 Items Tagged Within News
RMT urges Avanti to address ticket office staff shortages
Following a successful campaign led by RMT — with overwhelming public support — plans to close ticket offices nationwide were abandoned.
However, Avanti has yet to reverse staffing decisions made during the closure threat.
Over recent months, the...
Region: National
Tagged with: RMT, Eddie Dempsey, Avanti West Coast, Ticket Offices, Staffing
RMT demands Scottish government scrap Scotrail ticket office cuts
In a joint letter signed by multiple campaigning organisations, the union outlines how these plans will worsen accessibility, safety, and service for passengers across Scotland.
Letter To Fiona Hyslop 030325
ScotRail is pushing ahead with these cuts despite 98% of...
Region: RMT Scotland
Tagged with: RMT, Mick Lynch, ScotRail, Ticket Offices
RMT exposes Southeastern’s failure to open ticket offices for 70,000 hours
Data obtained through a Freedom of Information (FOI) request shows that over an eight-month period (June 2024 to January 2025), Southeastern’s ticket offices were closed for around 70,000 hours when they should have been open, equivalent to approximately 2,900 days.
As a result:
...
Region: South East and Anglia
Tagged with: RMT, Mick Lynch, Southeastern, Ticket Offices
RMT criticises Scottish Rail Holdings appointment
With ticket office opening hours facing cuts, the Scottish Government’s vision for Scotland’s rail network is one of de-staffing by stealth.
These cuts, sanctioned by the Scottish Government, will affect 101 of its 143 staffed stations and would see ticket office...
Region: RMT Scotland
Tagged with: RMT, Mick Lynch, ScotRail, Ticket Offices, SNP
Holyrood protest to save ScotRail ticket offices next week
These cuts, sanctioned by the Scottish Government, will affect 101 of its 143 staffed stations and would see ticket office hours reduced by a staggering 2,800 per week, jeopardising safety, accessibility, and quality of service for passengers.
RMT is meeting Scottish Government Transport...
Region: RMT Scotland
Tagged with: RMT, Mick Lynch, ScotRail, Ticket Offices
RMT accuses ScotRail of deception over true scale of ticket office cuts
Despite ScotRail’s claims that only 54 stations would be affected, RMT analysis reveals that 101 stations – or 70% of the network’s staffed locations – will face significant reductions in ticket office hours, jeopardising the safety, accessibility, and quality of passenger service across...
Region: RMT Scotland
Tagged with: RMT, Mick Lynch, ScotRail, Ticket Offices
RMT vows mass campaign to protect ticket offices in Scotland
The decision to cut ticket office opening hours across Scotland, which will see many ticket offices closed for large parts of the day is wholly unacceptable to RMT.
The union warns that the cuts will seriously impact passenger safety,...
Region: RMT Scotland
Tagged with: RMT, Mick Lynch, ScotRail, Ticket Offices
RMT calls for ticket office cuts in Scotland to be ruled out
Holyrood has been sitting on any decision since early 2022, following a public consultation over plans to cut ticket office hours at nearly all of ScotRail’s ticket offices, meaning a cumulative reduction in ticket office hours of one third.
However, the...
Region: RMT Scotland
Tagged with: RMT, Mick Lynch, SNP, ScotRail, Ticket Office
RMT welcomes resounding victory against ticket office closures
RMT general secretary Mick Lynch said that it was a resounding victory for the union’s campaign and a win for passengers, community groups and rail workers alike.
“We are now calling for an urgent summit with the government, train operating...
Region: National
Tagged with: RMT, Mick Lynch, Ticket Offices, save Ticket Offices
Halt ticket office closures says RMT
RMT general secretary Mick Lynch called for an urgent summit with the government, Train Companies and Passenger Watchdogs to agree a different route that keeps ticket offices open and delivers a safe, secure and accessible service that puts passengers before...
Region: National
Tagged with: RMT, Mick Lynch, Rail Union, Ticket Offices
RMT warns against betrayal of rail passengers
"Around 750,000 passengers have responded to the consultation, making it the biggest ever response to a public consultation with 98% of passengers who have responded opposing the closures.
"We know that watchdogs, rail companies and government have had behind closed doors...
Region: National
Tagged with: RMT, Mick Lynch, Ticket Offices,
Trainline profiteering from passengers and ticket office closures
The popular train app which allows passengers to book tickets for railway journeys charges a booking fee and a 5% commission on single and return tickets sold.
Trainline has admitted that its search criteria does not prioritise the cheapest ticket and...
Region: National
Tagged with: RMT, Mick Lynch, Trainline, Ticket Offices,
Opposition to Ticket Office closures passed unanimously at TUC Congress
Following more than 680,000 responses to the public consultation - the largest ever of its kind - the passenger watchdogs have decided to extend the period to consider the public responses to 31 October.
RMT is now seeking the following:
- an urgent meeting before...
Region: National
Tagged with: Ticket Offices, consultation
RMT welcomes unprecedented response to ticket office closure consultation
The consultation on train operator proposals has raised huge concerns around accessibility, safety and security, issues with ticket machines and the wholesale de-staffing of stations.
RMT general secretary Mick Lynch said that this unprecedented level of responses only reiterated the...
Region: National
Tagged with: RMT, Mick Lynch, Ticket Offices, #SaveTicketOffices
Railway workers will march to Downing Street to save ticket offices
They will be joined by passenger groups and disability rights campaigners ahead of the consultation on the future of ticket, offices, closing on September 1.
There have been up to half a million responses with the overwhelming majority showing support...
Region: National
Tagged with: RMT, Rail, Mick Lynch, Ticket Offices, #SaveTicketOffices
RMT to march on Parliament to save ticket offices
The mass rally will see RMT members, trades unionists and supporters from across the political landscape tell the government in no uncertain terms that ticket offices must be saved.
A consultation on the future of ticket offices which has...
Region: National
Tagged with: RMT, Mick Lynch, Ticket Offices, Save Ticket Offices, #SaveTicketOffices,
Save our ticket offices RMT day of action tomorrow
The union has called two days of action this month for tomorrow and August 16 after the government extended the flawed consultation process to September due to the sheer scale of public support for RMT’s campaign.
RMT general secretary Mick Lynch...
Region: National
Tagged with: ticket offices, day of action
Tories face a ‘heavy price’ for plans to ‘dehumanise’ the rail network
Commenting on the announcement that more than 315,000 ticket office closure consultation responses had now been received by the passenger watchdogs, RMT general secretary Mick Lynch said that it revealed just how strongly the travelling public felt about plans to dehumanise...
Region: National
Tagged with: Save Ticket Offices, RMT, Mick Lynch,
RMT statement on ticket office consultation extension
Following mass campaigns by RMT, disabled and passenger groups, the train operators and their paymasters in government have been forced to extend ticket office closure consultations until September 1.
Over 1,000 ticket offices are due to be closed with the loss...
Region: National
Tagged with: RMT, Mick Lynch, Ticket Office Consultations, Save Ticket Offices,
Station staff threatened with disciplinary action for ticket office campaign
The union is currently encouraging the public to sign petitions and take part in consultations to prevent 1000 ticket office closures.
RMT has warned that it will escalate its industrial response to any threat to dock pay or discipline staff...
Region: National
Tagged with: RMT, Mick Lynch, LNER, Save Ticket Offices
Northern undermine ticket office consultation at stations
Posters have been ripped down and a public petition was removed from Workington station by rail bosses, despite the fact RMT members across the country are actively campaigning to save their jobs.
Over 2000 jobs are being cut, 1000 ticket offices...
Region: National
Tagged with: RMT, Mick Lynch, Northern, Ticket Office Consultation
RMT writes to Transport Focus and London Travelwatch on ticket offices
Alongside the Equality Trust, End Violence Against Women, Disability Rights UK, DPAC, Greater Manchester Coalition of Disabled People, Inclusion London, National Pensioners Convention WinVisible and Transport for All, the letter states:
We are writing to you to object...
Region: National
Tagged with: Transport Focus, London Travelwatch, Ticket Offices
RMT launch National Day of Action against ticket office closures
In London, the union will hold a mass rally outside Kings Cross station at 6pm while local stations will be leafleted.
The union is encouraging everyone to take part in the consultation, so rail companies and the government understand...
Region: National
Tagged with: RMT, Mick Lynch, Day of Action, Save Ticket Offices,
RMT condemns ticket office closures and slashing of station jobs
On the back of their announcement, they are issuing statutory redundancy notices for hundreds of railway workers, something RMT will fiercely oppose.
General Secretary Mick Lynch said: "The decision to close up to 1,000 ticket offices and to issue hundreds...
Region: National
Tagged with: RMT, Mick Lynch, Ticket Office Closures, Ticket Offices, Mark Harper, Rail Delivery Group, DfT, National Rail Dispute
Save Ticket Offices
Ticket Office broadcast
Region: National
Tagged with: RMT, Mick Lynch, John Leach, Ticket Offices
RMT statement on the future of ticket offices
"The train operating companies and the government must understand that we will vigorously oppose any moves to close ticket offices.
"We will not meekly sit by and allow thousands of jobs to be sacrificed or see disabled and vulnerable...
Region: National
Tagged with: RMT, Mick Lynch, Ticket Offices, Mark Harper
Call for investigation into government policy on railway ticket offices
The union believes the government and rail companies are deliberately preventing ticket offices from selling cheaper rail tickets as part of a strategy for running down and ultimately shutting all ticket offices.
Media reports have suggested that the only...
Region: National
Tagged with: Ticket Offices, Transport Focus, Cheapest fares, Rail, RMT, Mick Lynch
EHRC expresses concerns over DOO
The Equality and Human Rights Commission (EHRC) has expressed concerns over changes to rail services that could impact on the disabled and vulnerable.
Responding to a letter signed by dozens of MPs and peers, highlighting the impact of...
Region: National
Tagged with: Driver Only Operation, DOO, Ticket Offices, EHRC, Equality and Human Rights Commission, Defend Rail Jobs, Pay and Conditions, National Rail Dispute, Disabled Passengers
Railway access for disabled will worsen under ticket office closure plan
On International Day of Persons with Disabilities, RMT can reveal that 98% of ticket office staff who took part in our survey say government plans will mean accessing the network will be harder for the elderly and disabled.
A massive...
Region: National
Tagged with: RMT, Mick Lynch, Ticket Office, International Day of Persons with Disabilities, National Rail Dispute, Defend Rail Jobs Pay and Conditions
RMT letter to EHRC
Baroness Falkner of Margravine Chair, Equality and Human Rights Commission Windsor House 50 Victoria Street London SW1H 0TL
By email to: correspondence@equalityhumanrights.com
Dear Lady Falkner,
Railway staffing and accessibility
27.09.22
I am writing to your regarding the impact of transport policies on...
Region: National
Tagged with: RMT, EHRC, DOO, Ticket Offices, Defend Rail Jobs Pay and Conditions, National Rail Dispute
Tories and rail bosses plan to close 1,000 ticket offices
RMT general secretary Mick Lynch said that the planned closure of nearly 1,000 ticket offices were clearly about protecting the profits of train companies by further de-staffing the rail network.
“As well as thousands of job losses this will obviously create...
Region: National
Tagged with: Ticket Offices, We Own It, RMT, Day of Action,
RMT conducts massive rail staff survey
Rail workers have painted a chilling picture of the future awaiting passengers if the brutal cuts being proposed by the industry and the Tory government are implemented.
RMT conducted a survey asking rail workers what they thought would be the...
Region: National
Tagged with: Staff Survey, How the rail industry’s cuts will affect passengers, National Rail Dispute, Defend Jobs Pay and Conditions, Network Rail, Ticket Offices, RMT
RMT launches bid to save Britain's railway ticket offices
Almost 1,000 ticket offices are set to close with the loss of thousands of jobs and creating accessibility problems for different types of travellers.
These include the elderly, people with disabilities and foreign visitors who may not have English as their...
Region: National
Tagged with: Ticket Offices, Staff Our Stations, Petition, Save Ticket Offices, RMT, We Own It
RMT reveals rail industry’s plan for a cull of ticket offices
RMT understands that government has amended its guidance relating to changes to ticket office opening hours clearing the way for train operating companies to seek to cut or close the majority, if not all, ticket offices at rail stations across...
Region: National
Tagged with: Ticket Offices, Closure, Staff Our Stations, Disabled Access
RMT calls on the Scottish Government to listen to passengers
Ahead of a meeting between the trade unions and the Scottish Transport Minister Jenny Gilruth MSP today, Thursday 3rd March, Rail Union RMT has written to the Minister to call for a commitment that her Government will halt the proposed...
Region: RMT Scotland
Tagged with: ScotRail, Ticket Offices, SNP, Cuts,
99% Opposed to ScotRail ticket office cuts
As the Passenger Watchdog Transport Focus today revealed that just 1% of the 1550 respondents to the ScotRail ticket office consultation were in favour of the proposed cuts, RMT says it will be writing to the First Minster and Transport Minister calling...
Region: RMT Scotland
Tagged with: ScotRail, Abellio, Transport Scotland, Ticket Office, Cuts,
Union to meet new Transport Minister
Following the Scottish Government’s announcement in the Parliament yesterday that it is holding a ‘National Conversation’ about a ‘New Beginning’ for ScotRail, which enters public ownership on 1 April 2022, RMT warns that this ‘New Beginning’ must not mean cuts to ticket...
Region: RMT Scotland
Tagged with: ScotRail, Ticket Office, Scottish Government, SNP, Rail,
Union's call on Nicola Sturgeon to scrap ScotRail cuts
On the day that the public consultation over proposals to reduce ticket office opening hours across the ScotRail network closes, a coalition of organisations representing ScotRail workers and passengers, disabled people, environmentalists, women, and pensioners in Scotland have written to...
Region: RMT Scotland
Tagged with: ScotRail, Abellio, Ticket Offices, Cuts, Services, Nicola Sturgeon, First Minister, SNP
RMT warns of climate cost of latest Scottish rail fare hike
Union also warns that rail service and ticket office cuts mean passengers will be paying “more for less”
As rail passengers in Scotland face a fares hike of 3.8%, analysis by rail union RMT reveals that since the start of 2012, regulated...
Region: RMT Scotland
Tagged with: ScotRail, Scottish Government, SNP, Rail Fares, Cuts, Ticket Offices, Services
RMT pledges to fight ScotRail ticket office plans
RMT pledges to fight plans to cut ticket office hours at 120 ScotRail stations and warns that cuts will create a “muggers paradise” across the network
RAIL UNION RMT today condemned an announcement by Abellio ScotRail that it is proposing to...
Region: RMT Scotland
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