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Trainline accused of ripping off customers and deliberately misleading them
The survey, which asked more than 2,600 rail workers about their experiences, uncovered a range of serious problems with Trainline's ticketing system — bogus tickets, excessive pricing, and confusing fare options.   The results show that Trainline does not deliver best-value...
Region: National
Tagged with: RMT, Mick Lynch, Trainline,
Trainline profiteering from passengers and ticket office closures
The popular train app which allows passengers to book tickets for railway journeys charges a booking fee and a 5% commission on single and return tickets sold. Trainline has admitted that its search criteria does not prioritise the cheapest ticket and...
Region: National
Tagged with: RMT, Mick Lynch, Trainline, Ticket Offices,